Return and Refund Policy

The following are the details of the return policy that is applicable for all items sold on Lootmojo.in.

Items That CAN Be Returned
Price RETURN POLICY- NUMBER OF DAYS (from the date of Product Delivery)

Non-Electronics Products Electronic/Electrical Products

Rs.201/- to Rs. 499/-
3 Days return policy 3 Days return policy

Above Rs.499/-
7 Days return policy As per Manufacturer’s warranty
In case the product you received is ‘damaged’ or ‘defective’ or “not as described”, our friendly return policy has got you covered:

Follow the below steps for easy returns.

  • You may raise a request by writing to us on ‘contact us’. The request should be raised within the time specified in the above schedule.
  • The customer has to upload pictures/images of damaged/defective products. The damage or defect should be clearly visible in the picture/image.
  • On receipt of the return request, we may arrange the Pickup for most of the regions. If your Pin code doesn’t fall in purview or we are unable to arrange a reverse pickup for you, we’ll inform you and request you arrange the shipping from your end. We will refund the courier amount up to Rs.100 (Depends On Product Weight)
  • The product to be returned should be finely packed in return package with original packing and tags.
  • We will process 100% refunds once we receive the product at our end.
  • The refunds are subject to the product condition and other parameters meeting our return policy.
  • In case you make a wrong order, you have to return the product at your expense. On receipt of the product at our end, we can refund or replace the product.

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